Cookie Policy
This Cookie Policy explains how CloudColleague uses cookies and similar technologies to support platform functionality, improve performance, remember preferences, and deliver a better user experience.
1. What Are Cookies?
Cookies are small text files placed on your device, such as a computer, smartphone, or tablet, when you visit websites. They help websites remember your preferences, analyse traffic, and improve functionality.
This Cookie Policy explains how CloudColleague uses cookies and similar technologies, including pixels, web beacons, and local storage.
2. Types of Cookies We Use
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for platform operation, including login, security, navigation, payment processing, and escrow functionality. | No — the platform cannot function properly without these cookies. |
| Performance / Analytics | Collects anonymous or aggregated information about how users interact with the platform to help improve performance and usability. | Yes |
| Functional | Remembers your preferences and settings, such as language, saved searches, and theme choices. | Yes |
| Targeting / Advertising | Tracks browsing behaviour to support relevant advertising on third-party platforms, where applicable. | Yes |
3. Specific Cookies We Use
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | CloudColleague | User session management | Session |
| csrf_token | CloudColleague | Security protection against cross-site request forgery | Session |
| _ga | Google Analytics | Analytics and user measurement | 2 years |
| _gid | Google Analytics | Analytics and user measurement | 24 hours |
| preferences | CloudColleague | Stores user preferences such as language and theme | 1 year |
| stripe_session | Stripe | Supports payment processing sessions | Session |
| _fbp | Ad targeting and campaign measurement, if applicable | 3 months |
4. Your Consent and Control
4.1 Consent
By continuing to use CloudColleague, you consent to our use of cookies as described in this Cookie Policy, subject to any choices you make through your browser or cookie settings. You may withdraw or adjust your consent at any time where applicable.
4.2 Browser Controls
Most browsers allow you to:
- View cookies stored on your device
- Block cookies from specific websites
- Delete existing cookies
- Enable “Do Not Track” (DNT) settings
Instructions by Browser
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
4.3 Opt-Out Tools
You can also opt out of certain analytics tracking tools, including:
- Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or operational needs. Any updates will be published on this page together with a revised “Last Updated” date.
6. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
